Patient Care

We aim to make your hospital visit as comfortable, safe and positive as possible.
Our team is committed to providing exceptional care, and ensuring your transition back home is well coordinated by our dedicated staff.

Patients Info

Patient Services

Our Admission office is located at the Lobby, Level 1. Appointments for admission are made during your visit to the consultant’s clinic. Planned admissions can be made through Admission Counter at the Lobby, Level 1 from 8.30am till 5.00pm. Emergency admissions are made through the 24-hours Accident & Emergency Services at Level 1. Admissions made after office hours (after 5.00pm), during weekends, and on public holidays will be handled at the 24-hours Accident & Emergency Services.


Registration

One of our patient safety goals is to identify our patients correctly. During registration for admission, you will be requested to present your identity card/passport or any other legal documents (Guarantee Letter) for registration purposes. For children under 12 years old, parent’s or guardian’s identity is required for registration. Upon completion of registration, you will be requested to check and verify your particulars on the printed Admission Registration form. For return patients, you are advised to update your particulars and contact information during registration.


Admission Kit

Personal toiletries are available upon request and will be charged to your bill. Do feel free to request for it from our ward staff.


Pre-Surgery Admission

You are required to sign a consent form before any surgery. For patients under 18 years old, parents or guardians are required to sign a consent form for their children. Your consultant and nurses will advise you on details regarding your preparation for surgery.


Patient Accommodations

KPJ BMSH is equipped with 71 beds, 5 ICU beds, and 4 Day Ward beds. Our rooms are available in all ranges of room types, from VVIP Suite, Premier Suite, Single Deluxe, Single Standard, Two-Bedded and Four-Bedded. By choosing us, you can enjoy the privacy and comfort of a premier specialist hospital run by expert managerial and medical staff committed to the well-being and recovery of patients. Your room request will seriously be considered; however, room assignment is also is dependent on room availability and your specific medical needs.