Patient Care

Financial Services

Payment Counter Info

Kindly make your payment or acknowledge your bill. For outpatient without medication is located at the counter (Level 4) and for outpatient with medication is located at pharmacy cashier counter (Level 1). Upon settling the bill, a receipt will be given to you. Please show the receipt to the nurse at the Nurse Counter.

Operating hours (Payment Counter - Level 1)

Sunday – Thursday: 8.30am – 5.00pm

Friday : 8.30am – 12.30pm

Saturday & Public Holiday: Closed


Discharge during other operating hours (including Saturday & public holiday) will be channeled to 24-hours Accident & Emergency Services.

Health Insurance Accepted

In order for you to undergo a hassle free admission, kindly present your insurance card upon registration/admission. If you are unable to do so, kindly provide us with the details of your insurance plan or verification. A deposit will be collected upon admission. Additional payment shall be required when the expenses exceed initial deposits or limit specified in the company Guarantee Letter (GL) or else informed by insurance.


We encourage employees to seek clarification from your respective companies/bodies related regarding your insurance/Managed Care Organization (MCO)/Third Party Administrator (TPA) coverage.
Should you require further assistance, please contact our Business Office at +60 6-956 4500 ext 1009.


Following are our panel of insurances, MCO & TPA providers, companies and government agencies:-


Insurance


  • AIA
    • > AIA Bhd - (Individual)
      • > AIA Bhd - (Employee Benefit)
      • > AIA Public Takaful Bhd - (Individual)
      • > AIA Public Takaful Bhd - (Employee Benefit)
  • Great Eastern
    • > Great Eastern Life Assurance (M) Bhd
    • > Great Eastern Takaful Bhd
    • > Great Eastern General Insurance (M) Bhd
  • Etiqa
    • > Etiqa Life Insurance Bhd - (Group & Individual)
    • > Etiqa Staff C/O Etiqa Life Insurance Bhd
    • > Etiqa Family Takaful Bhd - (Group & Individual)
  • Prudential
    • > Prudential Assurance Malaysia Bhd
    • > Prudential BSN Takaful Bhd
  • Allianz
    • > Allianz General Insurance Company (M) Bhd
    • > Allianz Life Insurance Malaysia Bhd

Managed Care Organization (MCO)/Third Party Administrator (TPA)


  • International SOS (M) Sdn Bhd
  • AA International Hub Sdn Bhd
  • Asia Assistance Network
    • > Asia Assistance C/O Great Eastern
    • > Asia Assistance C/O Hong Leong Bhd
    • > Asia Assistance C/O Allianz
    • > Asia Assistance C/O Ammetlife
  • Metronic iCares (MiCares)
    • > MiCare Sdn Bhd C/O AIA
    • > MiCare C/O Great Eastern
    • > MiCare – (Ambank)
    • > MiCare – (Axa Affin)
    • > MiCare – (RHB)
  • Cuepacscare4u Solutions Sdn Bhd (CuepacsCare)
  • Medilink-Global (M) Sdn Bhd
  • Eximius Medical Administration Solution Sdn Bhd (EMAS)
  • MediExpress
  • MAA Takaful Insurance (MediExpress & MiCare)
  • PMcare Sdn Bhd
  • Mediscreen Sdn Bhd
  • Manulife Insurance Bhd C/O Integrated Health Plans (M) Sdn Bhd

Company

  • Sime Darby Berhad
    • > Sime Darby Rent-A-Car Sdn Bhd
    • > Sime Darby Industrial Sdn Bhd
    • > Sime Darby Auto Bavaria Sdn Bhd
    • > Mecomb Malaysia Sdn Bhd
    • > Ramsay Sime Darby Hospitals Sdn Bhd
    • > Sime Darby Serenia Development Sdn Bhd
    • > Sime Darby Auto Performance Sdn Bhd
    • > Sime Darby Plantation Berhad
    • > Sime Darby Research Sdn Bhd
  • Pioneer (Top Management)
  • ST Microelectronics
  • Perodua Sales Sdn Bhd
  • Vtech Communications (Malaysia) Sdn. Bhd.
  • Trurich Resources Sdn. Bhd.
  • Leong Hup (Malaysia) Sdn Bhd
  • Lembaga Pelabuhan Johor
  • Outspan Malaysia Sdnbhd
  • Moca Resources Sdn. Bhd.


Government Agency


  • Perbadanan Tabung Pendidikan Tinggi Nasional (PTPTN)
  • PERKESO – Health Screening Program (HSP)
  • PERKESO – Employee Benefits
  • FELDA
    • > FIC Integrated Property Management Sdn Bhd
    • > Felda Security Services Sdn Bhd
    • > Felda Technoplant Sdn Bhd
  • Lembaga Minyak Sawit Malaysia
  • Pertubuhan Peladang Kebangsaan (NAFAS)
  • SME Corporation Sdn Bhd
  • Suruhanjaya Komunikasi Dan Multimedia Malaysia (SKMM)
  • TH Plantations Berhad
  • Permodalan Nasional Berhad (PNB)
    • > Amanah Saham Nasional Berhad (ASNB)
    • > Amanah Mutual Berhad (AMB)
    • > Pelaburan Hartanah Nasional Berhad
    • > PNB Equity Resources Corporation Sdn Bhd
    • > PNB Merdeka Ventures Sdn Bhd
    • > PNB Investment Institute